It’s Monday morning.
You arrive at work.
You have in your head a game plan to tackle ongoing job briefs, allocating time and resources to get 'em done.
You're all fired up & ready to go.
Now, go ahead and open your emails.
At the top of the messages list: "Please, Bort, could you do this thing you've already done, but now has to be done again because of some insignificant thing nobody cares about needs to be fixed? Thanks."
Well, that just ruined my morning mojo.
So my response was a parody of annoyance and pain, yet I had to create a portrait of faux exuberance...